Tessera Support

Help with the game and with online play.

Learning the game

The full rules are in the game: tap How to play on the title screen, or open the pause menu during a match. Tap any card or unit, yours or your opponent's, to read it.

Playing online

• Quick match pairs you with anyone else waiting. Host a room gives you a four-letter code: send it to a friend, who types it under Join.
• Each turn and each decision has a clock beside the round marker. If it runs out, the game plays the quiet choice for you (keep your hand, no blocks, pass, end the turn). Three in a row concede the match.
• If you lose your connection, the game reconnects by itself and puts you back in your match. After two minutes away, the match is conceded.
• When the server restarts for an update, matches are saved and carry on once it is back, usually within a minute.

Names, reporting and blocking

• Your name is 3 to 16 letters, numbers, spaces and . ' - _, typed on the Online screen. Names are checked by a filter; Random draws one for you.
• Report a player from the pause menu during a match, or from the game-over screen, for an offensive name or unsportsmanlike play. Every report is reviewed. A name reported by three players is replaced at once.
• Block a player the same way: you won't be paired with them again and their name is hidden. Unblock them under Blocked players on the Online screen.

Common problems

• "Not connected": check your internet connection. The dot at the top right of the Online screen is gold when connected.
• "This version of the game can no longer play online": update the game from the App Store.
• A friend can't join your room: you both need the same version of the game. Rooms close after fifteen minutes unjoined.

Your data

See the privacy policy. To delete your online record, open Server on the Online screen and tap Forget me on this server.

Contact

Write to support@graygiantgames.com.